<p>Welcome to <strong>MxMeo</strong>, a platform that allows fans to request and receive personalized video messages from their favorite stars. By using MxMeo (&ldquo;we,&rdquo; &ldquo;our,&rdquo; or &ldquo;us&rdquo;), you (&ldquo;user,&rdquo; &ldquo;you,&rdquo; or &ldquo;customer&rdquo;) agree to the following Terms and Conditions. Please read carefully before making any purchase or request.</p>

<h2><strong>1. Eligibility</strong></h2>

<ul>
	<li>
	<p>You must be at least 18 years old or have parental/guardian consent to use MxMeo.</p>
	</li>
	<li>
	<p>By using the platform, you confirm that all information provided is accurate and complete.</p>
	</li>
</ul>

<h2><strong>2. Services</strong></h2>

<ul>
	<li>
	<p>MxMeo connects fans with celebrities, influencers, and public figures (&ldquo;Stars&rdquo;) to create personalized video messages.</p>
	</li>
	<li>
	<p>All video requests are subject to the availability and approval of the Star.</p>
	</li>
	<li>
	<p>MxMeo does not guarantee that every request will be accepted. If a request is declined, you will be notified, and a refund will be processed (see Refund Policy below).</p>
	</li>
</ul>

<h2><strong>3. User Requests</strong></h2>

<ul>
	<li>
	<p>You must provide clear and respectful instructions for your personalized video.</p>
	</li>
	<li>
	<p>Requests must not include:</p>

	<ul>
		<li>
		<p>Offensive, abusive, defamatory, or discriminatory content.</p>
		</li>
		<li>
		<p>Requests for illegal activities, political endorsements, or explicit material.</p>
		</li>
	</ul>
	</li>
	<li>
	<p>Stars reserve the right to refuse any request that violates these rules or that they are uncomfortable fulfilling.</p>
	</li>
</ul>

<h2><strong>4. Ownership and Usage Rights</strong></h2>

<ul>
	<li>
	<p>You are granted a <strong>personal, non-commercial license</strong> to use and share the personalized video for personal enjoyment only (e.g., posting on your social media with attribution to the Star).</p>
	</li>
	<li>
	<p>Videos may <strong>not</strong> be used for:</p>

	<ul>
		<li>
		<p>Commercial purposes (advertising, promotions, endorsements, resale).</p>
		</li>
		<li>
		<p>Political or religious campaigns.</p>
		</li>
		<li>
		<p>Creating deepfakes or manipulated content.</p>
		</li>
	</ul>
	</li>
	<li>
	<p>MxMeo and the Stars retain all intellectual property rights in the videos.</p>
	</li>
</ul>

<h2><strong>5. Delivery</strong></h2>

<ul>
	<li>
	<p>Delivery times may vary based on the Star&rsquo;s availability. While MxMeo makes reasonable efforts to deliver videos within the estimated time, delays may occur, and we are not liable for such delays.</p>
	</li>
</ul>

<h2><strong>6. Refund Policy</strong></h2>

<ul>
	<li>
	<p>Refunds will be issued if:</p>

	<ul>
		<li>
		<p>The Star declines your request.</p>
		</li>
		<li>
		<p>The video cannot be delivered due to technical or scheduling issues.</p>
		</li>
	</ul>
	</li>
	<li>
	<p>Refunds will not be issued if:</p>

	<ul>
		<li>
		<p>The video is delivered as per your request.</p>
		</li>
		<li>
		<p>You are dissatisfied with the Star&rsquo;s performance style, appearance, or interpretation</p>
		</li>
	</ul>
	</li>
</ul>

<h2><strong>7. Star&rsquo;s Discretion</strong></h2>

<ul>
	<li>
	<p>Stars have full creative freedom in how they deliver your request. By placing a request, you acknowledge that the final product may not be exactly as you envisioned.</p>
	</li>
</ul>

<h2><strong>8. Platform Rights</strong></h2>

<ul>
	<li>
	<p>MxMeo reserves the right to use delivered videos (or parts of them) for marketing, promotions, and platform-related purposes, unless you opt-out by contacting us at the time of request.</p>
	</li>
	<li>
	<p>MxMeo may update, suspend, or terminate the service at any time.</p>
	</li>
</ul>

<h2><strong>9. Limitation of Liability</strong></h2>

<ul>
	<li>
	<p>MxMeo is not responsible for any direct, indirect, or incidental damages resulting from the use of our services.</p>
	</li>
	<li>
	<p>We do not guarantee the accuracy, reliability, or completeness of any content created by Stars.</p>
	</li>
</ul>

<h2><strong>10. Privacy</strong></h2>

<ul>
	<li>
	<p>Your personal information will be handled in accordance with our <strong>Privacy Policy</strong>.</p>
	</li>
	<li>
	<p>By using MxMeo, you consent to sharing limited information (such as your name and request details) with the selected Star.</p>
	</li>
</ul>

<h2><strong>11. Governing Law</strong></h2>

<ul>
	<li>
	<p>These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction].</p>
	</li>
	<li>
	<p>Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert Location].</p>
	</li>
</ul>

<h2><strong>12. Contact Us</strong></h2>

<p>For questions or concerns regarding these Terms and Conditions, please contact: support@mxmeo.com</p>